Dear Ciccone Family Fitness Center Members, 

Below is a list of our policies for you to review. 
If you have questions, please feel free to ask any of our staff


1. Enrollment- (EFT members ONLY)- Unless you notify us (within 30 days before your contracted membership ends), we will assume you are going to continue attending our facility and will continue to automatically bill your account. If you decide to take a break or leave the facility, please give us a written 30 day notice (or completed cancellation/freeze form). This will allow us time to forward that information onto our billing company. Please note, a verbal notice to an employee or a phone message is not considered written cancellation. 


2. Checking in- It is of GREAT importance that each person entering the gym check in upon arrival


3. Refunds- There are absolutely NO refunds


4. Lost items- Ciccone Family Fitness Center is not responsible for any lost or stolen personal items. We do have a lost and found bin in the front reception area located on the main level. 


5. Workout wear mandatory- * Please see dress policy below*


6. Arrival at class- Please arrive 5-10 minutes early for all group fitness classes so that you give yourself enough time to get set up. Before each class, please sign-in at the front desk, and set up your equipment (if needed). Classes may be cancelled or altered without notice. Please check front desk, website, or Facebook for signs indicating class change. 


7. Snow & Holiday Policy- Call to verify cancelled classes/ a change in hours 978-365-6197


8. Please use cubbies or lockers in locker rooms to store your personal belongings. Do not leave them on counter tops or chairs. Ciccone Family Fitness Center is not responsible for lost or stolen items. 


9. Profane or indecent language is inappropriate


10. All equipment must be used in the manner for which it is designed. If equipment is used in any other way, it may cause injury to the participant and others in the area. Improper technique during exercise can cause injury or undue soreness. If you need help please ask!


11. Cardio machines use is limited to 30 minutes to give everyone a chance to use the equipment


12. All dumbbells and weights must be re-racked after use. DO NOT leave them on the machines. 


13. Children 15 and under must be accompanied by a parent or guardian to the facility and they must remain within close proximity during the course of their time at the facility. 


14. We recommend weight lifting with a partner, one whose strength is similar to yours, and if you are without a partner please avoid lifting excessive weights over or above the body (Fitness staff are not permitted to spot patrons)


15. Share equipment and allow others to use your machine when doing multiple sets


16. Don't drop weights or allow machine plates to slam down. Perform controlled reps only- or you will be asked to leave 


17. Please report equipment failures to staff on duty


18. Members must clean equipment with the cleaning solution provided in spray bottles throughout the facility. PLEASE spray towel first and then wipe down cardio machines and weight machine seats/ benches

DRESS CODE POLICY

* We strictly adhere to our dress code policy to prevent wear and tear on equipment as well as to make sure everyone feels comfortable


* If you do not adhere to the dress code, you will be asked to change into something appropriate


* No: Jeans, Dress Pants, Dresses, Sandals, Flip=Flops, Dress Shoes, Boots, Workboots, Going Shirtless


* Yes: T-Shirts, Non-revealing tank tops, Shorts, Sweatpants, Sneakers, Jogging Pants, Yoga Pants, Any Active Wear